Buyer trust

Digital Product Refund Policy

Last updated August 12, 2026

Digital products are delivered immediately after payment and can be copied or saved. Purchases are generally final once secure access has been delivered.

When we will make it right

Contact us if you were charged twice, received the wrong product, or cannot open a purchased file after support troubleshooting. We will provide working access, replace the file, or issue an appropriate refund when the problem is ours. Any refund rights required by law still apply.

How to request help

Email Nathaniel@svrea.co within fourteen days of purchase. Include the email used at Stripe checkout, the purchase date, and a short description of the issue. Do not send card numbers or bank information.

Processing

Approved refunds are returned to the original payment method through Stripe. Bank processing time is outside our control.